Computer Repair Tips for everyday users

Before you attempt to do anything mentioned here or elsewhere, please remember to always back up your data.

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Thursday, April 23, 2009

USB mass Storage Device: Cannot Start. Code 10

USB mass Storage Device: Cannot Start. Code 10

This can be caused by a corrupted setup information (.INF) file.
To resolve this behavior, follow these steps and delete the C:\Windows\INF\INFCache.1 file:
1. Double-click the My Computer icon from the desktop or Start menu.
2. Click Tools on the Menu bar, and then click Folder Options.
3. Click the View tab.
4. Under Hidden Files And Folders click the button next to ´Show hidden files and folders´.
5. Click to clear the check boxes next to Hide extensions for known file types and Hide protected operating system files if necessary.
6. Double-click the My Computer icon from the desktop or Start menu.
7. Double-click the hard drive icon that Windows is installed in.
8. Double-click the inf folder icon.
9. Scroll up the list to find the file INFCACHE.1, then right-click it and choose Delete.10. Restart your system

NOTE: After you deleted the file, please be sure to return step 1-5 of these settings to their previous condition.

Test your device and removed and put it back in a few times. I found that the infcache.1 would corrupt if not removed properly so I created a batch file to delete it to make it easier.
cd c:\
del INFCACHE.1

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