Computer Repair Tips for everyday users

Before you attempt to do anything mentioned here or elsewhere, please remember to always back up your data.


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Wednesday, February 19, 2014

Fix corrupt pst file in Outlook. Inbox repair tool, scanpst.exe

Upon starting Outlook I get the message that errors have been detected and that I need to run the Inbox Repair tool.

Where can I find that?
The Inbox Repair Tool can be started with scanpst.exe. The location is different for almost every version of Outlook and even if you have it installed on a 32-bit version of Windows or 64-bit version of Windows.

Find default locations for scanpst.exe below.

Outlook 2013

32-bit WindowsC:\Program Files\Microsoft Office\Office15
64-bit WindowsC:\Program Files (x86)\Microsoft Office\Office15
64-bit OutlookC:\Program Files\Microsoft Office\Office15
Click-to-RunC:\Program Files\Microsoft Office 15\root\office15

Outlook 2010

32-bit WindowsC:\Program Files\Microsoft Office\Office14
64-bit WindowsC:\Program Files (x86)\Microsoft Office\Office14
64-bit OutlookC:\Program Files\Microsoft Office\Office14

Outlook 2007

32-bit WindowsC:\Program Files\Microsoft Office\Office12
64-bit WindowsC:\Program Files (x86)\Microsoft Office\Office12

Outlook 2003

32-bit WindowsC:\Program Files\Common Files\System\MSMAPI\
64-bit WindowsC:\Program Files (x86)\Common Files\System\MSMAPI\

Outlook 2002/XP

C:\Program Files\Common Files\System\MAPI\\scanpst.exe

Outlook 2000

C:\Program Files\Common Files\System\MAPI\\NT\scanpst.exe

Outlook 97 / Outlook 98

C:\Program Files\Common Files\Windows Messaging\scanpst.exe

Computer Repair in Lakeland

How to make your most used and favorite websites available when you open Google Chrome.

This is an easy trick that is just 3 steps.
1st, find the page you want to pin
2nd, right click on the tab you want to pin then a menu will drop down
3rdly, left click on the option to pin the tab
Now, every time you open Google Chrome your pinned page will be there.
Now to unpin you follow the same steps and just unpin it and it will be gone.
Computer Repair

Wednesday, February 12, 2014

How to make a website shortcut open to a different browser other than the default browser?

Create a shortcut and then in the command for the shortcut put the path to the alternate browser and then the URL of the page you want it to open, inside double-quotes.

For instance:

C:\Program Files (x86)\Google\Chrome\Application\ ""


There is an extension for Firefox called IE Tab which can be set to open certain websites in an IE tab within Firefox. It's pretty useful for this exact purpose.

Friday, February 07, 2014

20 essential PC shortcuts, keyboard shortcuts

Get to know the basics
There are certain shortcuts I use all day, every day. They work whether I’m doing stuff with photos, music, documents, or spreadsheets.
  • Copy a selected item: Ctrl+C
  • Cut a selected item: Ctrl+X
  • Paste a selected item: Ctrl+V
  • Undo an action: Ctrl+Z
  • Redo that thing I just undid: Ctrl+Y
  • Select everything: Ctrl+A
  • Print: Ctrl+P

Thursday, February 06, 2014

Sorry, you cannot record or delete this transaction now. User is currently doing a task that uses the data in this transaction.

 Sorry, you cannot record or delete this transaction now

 When you are working in your company file in multi-user mode, one or more users receives the following message:
Sorry, you cannot record or delete this transaction now. User is currently doing a task that uses the data in this transaction.  Try again in a few seconds.
You are unable to perform any other activities in QuickBooks until the message goes away except for the user who is mentioned in the message.
How to fix it
This issue has been resolved in the latest release for QuickBooks 2014.
Update to the latest release:
Estimated time: 30 minutes
Go to the Update to the Latest Release web page.

IMPORTANT:  Make sure your product is selected.  If not, click "Choose a different product."
Select and follow the instructions for one of the update options:
  • Automatic Updates
  • Manual Updates
If the issue still occurs after updating, or if you are on a different version of QuickBooks, continue below:
Intuit recommends more than one solution for this problem. The first solution may solve your problem, or you may need to try all of them to resolve the issue. For best results, perform the solutions in the order shown.          
Solution 1: Wait for task to complete
If you see the busy cursor, you can continue to wait until the task completes.
If you do not want to wait or it appears the task will not complete, try Solution 2.
Solution 2: Have the user in the message exit QuickBooks
QuickBooks is trying to complete the task the user in the message first started. Have the user log out of QuickBooks or Exit QuickBooks completely.
If the user is having difficulty exiting QuickBooks, use the Window Task Manager utility to end the program.
Windows 7, Vista, XP, 2000, or NT
    1. To open the Task Manager window, press Ctrl+Alt+Delete.
    2. Click the Task List, Task Manager, or Start Task Manager button.
    3. Select the Applications tab. This tab displays a list of all programs that are currently running.
    4. Find QuickBooks. Note: It may appear as CompanyName - Intuit QuickBooks version.
    5. Quit the program by selecting it from the list and then clicking the End Task button.
    6. Click the Close (X) button in the upper right corner to close the Task Manager window.
All users should be able to log in and perform their regular activities in QuickBooks. If they receive the same error message, attempt Solution 3.
Solution 3: Troubleshoot Alternate Application Interference
Anti-Virus, Firewall or Encryption software installations have been known to interfere with the running of Quickbooks in certain instances.
Attempt to temporarily disable these programs and see if the error subsides or continues to happen.  The process for this is dependent on the program(s) utilized by the customer, so consult the software provider for specific instructions in this process.
If the error still occurs with these programs disabled or the customer is not utilizing these programs, try starting Windows in Selective Start Up Mode to identify other possible application conflicts.  If the error no longer occurs in Selective Startup, then you can infer there is an application conflict of some kind.
Solution 4: Create a new Quickbooks User (if only 1 user profile is continually referenced in the error)
There is a possibility that the Quickbooks User profile being used is corrupt, so Adding a New User profile and discontinuing the use of the affected user(s) may allow you to determine whether or not a specific user profile is the root cause of the issue.
If the error message no longer occurs with the new user profile, refrain from using the affected user in the future.  If the error occurs with the new user profile, then it is not a corrupt user profile, and the user can return to the original login user.

Taken From

10 QuickBooks issues and how to resolve them

10 Quickbook issues & how to resolve them

Computer Repair Lakeland Fl