Computer Repair Tips for everyday users

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Thursday, March 20, 2014

Emachine stuck on installing software office 2010 during recovery

I had this issue with a client so I shut the pc down and booted into safe mode. Then I opened msconfig and turned everything off that was related to acer/emachine. I then went into the hidden c:\OEM\preload folder and deleted the office 2010 folder and rebooted and it started up again, skipped that 4th option and jumped to 5 and was done.  I went in and turned everything back on in the msconfig except the acer\preload and rebooted straight to the desktop.


I am pretty sure it was just deleting the office 2010 folder but if that doesn't cut it then try killing all the startup options and kill the acer/emachine services. I am not going through that again to find out what did the trick.:-)


My Computer Girl
Computer Repair Services of Lakeland FL
863-521-1079
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