Computer Repair Tips for everyday users

Before you attempt to do anything mentioned here or elsewhere, please remember to always back up your data.

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Saturday, May 30, 2009

The "E-mail" command is missing or is unavailable in Excel 2007, in PowerPoint 2007, or in Word 2007

The "E-mail" command is missing or is unavailable in Excel 2007, in PowerPoint 2007, or in Word 2007

I have only had this happen on a Vista machine so far.
  • The Send command is unavailable.
  • The E-mail command is missing.

Backup your registry & close all programs

  1. Click Start, click Run, type regedit in the Open box, and then click OK.
    Locate and then click the following registry subkey:
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Messaging Subsystem
  2. Locate the following registry values. Typically, these values are listed in the Windows Messaging Subsystem key.
  3. Collapse this tableExpand this table
    MAPI
    CMC
    CMCDLLNAME
    CMCDLLNAME32
    MAPIX
    MAPIXVER
    OLEMessaging

If any of these registry values are missing, follow these steps to add the values:

  1. Click the Windows Messaging Subsystem subkey, point to New on the Edit menu, and then click String Value.
  2. Type the name of the missing value, and then press ENTER.
  3. Click the new value, and then click Modify on the Edit menu.
  4. In the Edit String dialog box, type the correct value for the missing string value in the Value data box.
  5. Repeat steps 6a - 6d for each value that is missing from the table that is in step 4.
    On the File menu, click Exit.Typically, Excel 2007, PowerPoint 2007, and Word 2007 display the correct e-mail options automatically when the required registry keys are present.

If these programs do not display the e-mail options after you use the methods described here, add the e-mail options to these programs.

To do this, follow these steps:

  1. On the File menu, click Program Name Options.
  2. Click Customization, and then click All commands in the Commands list.
  3. Click the command that you want, and then click Add to add the command to the Quick Access toolbar. For example, click Send for Review, and then click Add to add the Send for Review command to the toolbar.

See Microsoft for more details:
http://support.microsoft.com/kb/918792


Contact a professional to help you: http://www.mycomputergirl.com/

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