Computer Repair Tips for everyday users

Before you attempt to do anything mentioned here or elsewhere, please remember to always back up your data.

ALL CONTENT ON THIS WEB SITE IS PROVIDED TO YOU ON AN "AS IS" "AS AVAILABLE" BASIS WITHOUT WARRANTY OF ANY KIND EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, AND NON-INFRINGEMENT.

Call (863) 521-1079

Friday, December 16, 2011

How to clear stored CREDENTIALS for User Name and passwords

You saved your network log in information and changed your login info or password but you can't access with new info or get it to save the new information. Or you setup an exchange account in outlook and the info has changed for that account but it won't let you change it. You have to clear the old credentials for that account and re-enter them.

In XP & Vista
You have to clear the saved credentials through a command.

Go to START, RUN & TYPE 
rundll32.exe keymgr.dll, KRShowKeyMgr
Select your account and remove.  Now got back and enter your new info and save it.


In Windows 7
Go to START and type in the word CREDENTIAL MANAGER. 
Find the account and remove all instances of it and go back and enter your correct info and save.


Computer Repair Lakeland, FL
863-521-1079
      
Labels: , , , ,