Quickbooks fatal exception error

I recently had a client who couldn't get his quickbooks to open and stay open without throwing up an error before crashing and closing. Couldn't find anything on the error but realized that after opeing the program that it was hanging open for a good minute or 2 before giving the error. I noticed on the 3rd try that to the left in the open windows view there where HUNDREDS(not sure how many) of windows opening, so I quickly started closing them as fast as I could click. I clicked until the program stayed open and then realized the where all reports he had run and never closed. After I that I opened and closed a couple times to make sure and go the updates for QB as well.

The error he was getting was:
qbw32.exe fatal application error (m=1188, l=3476 c=315, v=0(0x0))
Instructions @ 0x00401223 reterned memory at 0x048c073c memory could not be read.Who knows this may just be your fix for this same error, if not you should post so otheres will know what to do.

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Five services that you may want to disable

Five services that you may want to disable:
1. Simple File Sharing
2. SSDP Discovery Service
3. Universal Plug and Play Device Host
4. Telnet.
5. Windows Messenger Service

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Computer Repair Lakeland, FL

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863-521-1079

      

Windows login dialog boxes are Black and can't see to log in.

I thought it was some freaky video card glitch and tried several things before I decided to look up my issues and low and behold, I wasn't the only one....Go Figure.

Anyway, I have posted the info that helped me below. Thank you Todd J Heron!

Newsgroups: microsoft.public.windows.server.general

From: "Todd J Heron" ...@hotmail.com>

Date: Tue, 1 Mar 2005 13:03:38 -0500

Local: Tues, Mar 1 2005 1:03 pm

Subject: Re: Windows 2k3 Server shows black login screen

Reply to author | Forward | Print | Individual message | Show original | Find messages by this author

The color schemes in the computer's default profile may have been set to
black for every scheme element. Please review the below steps for this may
resolve your issue:
On the Windows 2003 Server this can be verified by navigating to the
following registry key:

HKEY_USERS\.DEFAULT\Control Panel\Colors
If this is the issue all colors scheme element registry values will be set
to 0. Compare this with a known good copy below:

[HKEY_USERS\.DEFAULT\Control Panel\Colors]
"ActiveBorder"="212 208 200"
"ActiveTitle"="0 84 227"
"AppWorkSpace"="128 128 128"
"Background"="0 78 152"
"ButtonAlternateFace"="181 181 181"
"ButtonDkShadow"="113 111 100"
"ButtonFace"="236 233 216"
"ButtonHilight"="255 255 255"
"ButtonLight"="241 239 226"
"ButtonShadow"="172 168 153"
"ButtonText"="0 0 0"
"GradientActiveTitle"="61 149 255"
"GradientInactiveTitle"="157 185 235"
"GrayText"="172 168 153"
"Hilight"="49 106 197"
"HilightText"="255 255 255"
"HotTrackingColor"="0 0 128"
"InactiveBorder"="212 208 200"
"InactiveTitle"="122 150 223"
"InactiveTitleText"="216 228 248"
"InfoText"="0 0 0"
"InfoWindow"="255 255 225"
"Menu"="255 255 255"
"MenuText"="0 0 0"
"Scrollbar"="212 208 200"
"TitleText"="255 255 255"
"Window"="255 255 255"
"WindowFrame"="0 0 0"
"WindowText"="0 0 0"
"MenuHilight"="49 106 197"
"MenuBar"="236 233 216"

There is two ways to fix this problem:

1. Export the registry key from a known good machine into a .REG file.
Import the .REG file into the new machine.

2. You can also construct/copy-paste the following information into a text
file and give it a file name with a .REG extension.


DON'T FORGET TO BACKUP THE REG BEFORE YOU START.
This posting is provided "as is" with no warranties and confers no rights.

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Computer Repair Lakeland, FL

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